| |
 |
 |
 |
 |
|
 |
| Services industry professional with more than 25 years of responsible leadership in the areas of information technology, marketing, sales support, purchasing, literature development, regulatory compliance, recruiting and Quality Assurance/customer satisfaction measurement processes. |
- Managed all support aspects of a start-up company through 18 years of compound growth in sales and earnings.
- Developed a fully functional IT department which utilized eight servers in a clustered array, a PIX firewall and a Netgear wireless access point with all Microsoft client server software.
- Supervised the design and implementation of an asset management software system through three generations; now using Palm technology and an internet-based data gathering system.
- Directed the development of a fully functional website with intranet and extranet capabilities, optimized to rank in the top five on all major search engines.
- Supervised a team of biomedical professionals to author a compliance manual with inserts for regulatory agencies such as the FDA, NFPA and state Departments of Health.
- Wrote and implemented a Corporate-level HIPAA Compliance manual for field managers and technicians.
- Wrote and implemented a site-specific Policy and Procedure manual with corporate oversight.
- Instituted a customer satisfaction measurement process.
- Developed a Corporate-wide Quality Audit Process using the Philip Crosby model.
- Installed a process to easily cost and price equipment inventories sometimes containing in excess of 5,000 individual pieces of healthcare equipment.
- Led sales and marketing team in two separate logo makeovers complete with new literature packages.
- Coordinated annual trade show attendance at five national and 8 to 12 regional shows annually.
- Specified, negotiated and purchased capital equipment for corporation including biomedical and imaging test equipment and IT software and hardware.
|
MILITARY EXPERIENCE
|
United States Navy
Honorable Discharge
|
- Casualty Assistance Calls Officer — Notified families of KIA, MIA and wounded personnel; coordinated military funerals.
- U.S.M.C. Field Medicine Specialist - Vietnam Veteran
- Hospital Corpsman: Certified in Cardiac Care, Emergency Medicine, Operating Room Technician, and Newborn/Premature Nursery Care
|
COMMUNITY AND PROFESSIONAL AFFILIATIONS
|
| Association for the Advancement of Medical Instrumentation |
- Past Advisory Board Member for the Erie Institute of Technology Biomedical Technician Training Program
- Past Advisor for Biomedical Technology Program at Edinboro University
- Past President, Mount Cavalry Grade School School Board
- Past Member, Board of Directors, Benetwood Corporation (HUD-controlled Senior Residential Facility)
- Past Cub Scout Pack Leader
|
|
 |
 |
|
|
|
|
|
